imfgkgram

customer service = PATIENCE :)

2009-01-27T02:38:00.000-08:00

Im a customer service associate :)

its a noble job..i can bet that anybody in the world who have the same work as mine will definitely applause my statement :)

listed below the "reality proof" for being such noble: (syempre, sa mga nananatiling subscriber/clients, they will disagree,BUT, para sa kapisanan ng mga CSA sa mundo...BRAVO TO')

1. kAPAG may Client na sumisigaw, na halos kita na ang ngala ngala nila, pumuputok na ang ugat sa leeg at namumula na ang mata sa galit, anong kadalasang ginagawa ng poorita na CSA, ganto: " sorry for the inconvenience, we will make sure we will resolve this ASAP" with the most na, the sweetest smile pa :) kahit deep inside of us, gusto na nateng sabihin sa kanila na " malungkot ba childhood days mo?? so kawawa ka naman..." or "bitterness is next to graveyardness" .... hahaha!!!!

2. Meron namang mga pagkakataon na, walang kaabog abog, may client ka na bigla na lang sasabihing "kasalanan mo" kung ba't nagkaproblema sya...HELLO???!!! kelan lang ba kayo nagkita, wala pa sigurong one minute...hehehehe :)

3. ito pa, may magbabayad sayo, isa kang csa-kahera (multitasking) you will ask "ma'am,sir, kanino po nakapangalan yung account?for verification purposes lang po..." syempre, magtataray pa ang kliyente, and will shout at you, "DI SYEMPRE PANGALAN KO!!!" ...aysus naman mam sir! maawa naman po kayo, HINDI PO TAYO FRIENDSHIP NA MALALAMAN KO ANG NAME MO...o.m.g :)

4. Minsan naman, kailangan kang mas maghaba ng pasensya dahil kapag hindi, bilibid or termination ang bagsak mo :) kasi nga, ang kasabihan, "BAYAD TAYO...para murahin at alipustahin" :) pero, nakakapagtaka nga naman, we are all still here, ALIVE and SMILING :)

iilan lang naman yan, across all forms of negativeness in our work yan yun, PERO... pls. give me an avenue for the POSITIVE side naman, in my next blog...for the meantime, ito muna, gonna pack my things...uwian na!!! YAHOO!!!! :)

write him a letter, throw to trash can

2009-01-26T18:02:00.000-08:00

i wrote a letter last night, beside me is my sleeping hubby, coughing out loud...i pity myself for a little coz, after a busy work at makati, i just end up ironing my clothes and all i got is a mood of tiring night :( no hugs or even a shake of a shoulder to check if "hows my day"?

so i then decide to write, not to talk and even say a word, i just dont want to end up a battle and a silence due to arguments... i slept with a heavy heart, a heavy mind... but i wake up late, 630am instead of a regular 5 in the morning...i feel sorry for my little ikoy, since, i was not able to assist him, hug him early...so i rush as soon as i get up, and give him much much much hug and hug and kisses...he then smile again to me, goo gooing and make my heart happy...

ofcourse, i check the letter i wrote, it still in my pocket and unread...before preparing for work, i stare at my husband... then i just sigh and crampled the letter, the harsh word, the strong demands written there is so unfair for him...maybe, he have something inside that bothers him, that make him feel that miserable...that maybe, he needs my understanding and support than an angst and bitterness... i just hug him kiss him while asleep...and go my way to work...

sometimes, being in a relationship, you just have to be a positive thinker, a good outlook in life will surely make both of you come big and tighter...the relationship will surely be at good communication even in silence, even in non-word :) as i hop to the bus, i texted my hubby and ask him, is there anything that bothers him, is there any that really cover him, making him feel stress...he then texted back...he told me, he just get moody lately...he just feel stress for the presence of thought, how he will make great life for us, ikoy and i...he even just miss me so, that he want a sole time with me, that he miss our talk, our bonding, and our word for each other...

oopppsss! save by the bell...it so right not to write a hate letter... and its good to be good thinker ;) later when i get home, we will have a meeting,for the schedule bonding and schedule talk about us...for a while, we will leave ikoy to the grannies and we will act as if were still in a honeymoon stage :) giggle :)

a new array

2009-01-26T00:25:00.000-08:00

as i watch t.v., i get really into the notion,why i don't try it,if it makes me really amaze and feel the vibes of liking it too...well,im talking about creations, art and innovation:)

who watch "kay susan tayo?" yesterday, for thosewho didn't know the show,well,it was hosted by Susan Enriquez,and she was so funny and intelligent that goes with a great show across all ages...she do introduce certain new products in the market, places good to visit and food nice for our taste buds:) on her show yesterday, it introduce a "soap store"... opps' not just a simple soap store, like the brands you regularly saw in the shelves of a market place,but a really an edgy soap to discuss about...

The Soap Factory - located at SM Megamall, grabe,their soap is very aesthetic

:) nice for eyes good for smell, i got so amaze with the designs, since a soap with an outer design of pastries,cakes and candies,its like you'll gonna eat them while your taking you baby bath...hahaha :)

sometimes, i feel the blood of being entrep' but i really get flastered and stop with the thought,where on eat will i get the money,im a mother now,and i basically have all the money to my sons pocket for his food and all the things he need,but deep inside me,there is a huge call for art and innovation...i strongly believe that there is an artist inside me waiting to come out :) ask my husband who got present from me in a "personalized wrap, using recycable materials,ask my friends who always receive little tokens from me with a touch of artistry...am i pushing my name so high???? :) pls. let me,this is the only free way i can do this...

i wanna move to the artistic world of designing,creations and art!!!:) up to now,im thinking, deeply how will i have this dream come true...is santa claus still give presents to a mother like me??????hehehe :)

kung hei fat choi :)

2009-01-25T19:56:00.000-08:00

ox na ox ang araw na ito :)

As i wake up this morning, i find my little angel, smiling and goo gooing ..note that nobody is around, i just stare at ikoy (nickky name of my baby boy) ...i see how innocent he was, how fragile he was...and that made me go back to our room, and saw my hubby sleeping too...it really completed my day as early as 5am... beside from the fact that it was so early and i need to be on the quick hop for my work...

It not a traffic day,all that makes my morning travel,really makes it wonderful for me..knowing Coastal Rd. hey? whose passing the said road? i know you can sympathize for my feelings :) sarap sana kung lageng ganon,kaso,it will not permit that way,most often than not,TRAFFIC talaga!!!:)

again,let me go back with the rewarding feeling of having two important person in your life and they will love and cherish you with nothing in exchange :) and that they will be true to you all the way,all along:)

tapos, when you saw your little kid smiling,making funny looks,and you see the dad smiling and amaze with the moves,its another factor to be happy with ...

it was so rewarding lang and it makes me full sense of my life...parang all along,life starts again...

just a great day, started with sleeping kid and daddy :)

a person you want to reach is out of coverage

2009-01-23T00:10:00.000-08:00

in our lives, we normally got the impression of MISinterpreted fella'... i guess, its part of the reality...i really don't know where thus being true or being just a good confidante really divided..

im working in a group for almost 5 years now, in the earlier years,its just playing the grounds of work and earning money, being too good to be true, as i grow old with the team, new came, old leave, and im still here... thats just a single moment i come to realize, is me the "new" or the "old", then i came to know who i am...the one who "learned"...

there are some points in the situation that you tried reaching to make things come easy, but the other end don't pull in..it so hard to make yourself fit, if doing so makes it more hard to be in...its time to understand that when you grow old in one single volatile and single edge, you will surely fall and end up looking above, asking "why theres no one catch me, even if they see me falling?" reality at work, that was it...

but, life doesn't end at the team i've been with 5years, no regrets being here for those long years, since, that serve the most important avenue of learning... learning of "who are true til the end,and who will help you end the reason to stay"...

bading goodbye to newer ones who dont hurted yet...i just wish you best and a good camarederie power :) for me, i guess, its then finish, and a new beginning somewhere else, where i will not do what i use to do :)

life at work

2009-01-23T00:08:00.001-08:00

theres no places like home, so don't expect a place of home and family inside the office grounds :) its twisted and make you turn :)

start @ 1

2008-12-23T22:23:00.000-08:00

theres no other way to start, but at one...you'll come to know things coming into place by starting at yourself... and life is what you make it :) so make your life easier and simplier...